Empress Energy Return & Refund Policy

Returns accepted: No.

Return window: No returns are accepted. All sales are final.

Return shipping cost: Not applicable because returns are not accepted.

We do not accept returns or exchanges on ingestible products, herbal blends, sea moss gel, supplements, or wellness items once they have been shipped or purchased in store.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact Empress Energy within 48 hours of delivery. Include your order number and clear photos of the item.

Approved issues may be eligible for a replacement or store credit.

Email: empressEnergy1@yahoo.com
Text: 904-907-9169

Sea moss and other perishable products must be refrigerated upon arrival, including sea moss smoothies and parasite cleanse.