Empress Energy Shipping Policy

Orders are processed within 1–3 business days.

Sea moss and perishable products are shipped Monday–Wednesday to ensure freshness.

Transit time: 2–5 business days depending on location.

During warmer months, protective packaging is used to maintain product integrity within normal transit time.

Customers are responsible for entering the correct shipping address at checkout. Empress Energy is not responsible for lost packages due to incorrect address entry.

Tracking information is automatically sent once your order ships.